FAQ – Personal Note Cards

How long does it take to design a custom name note card?

The design process takes 5-7 business days. Shipping time is dependent on recipients address.

Do I have to pay extra for customization?

No, the price of the card sets shown on the website include customization.

Do I pay extra for shipping?

No, shipping is FREE on all note card orders shipped within the US. Free shipping is excluded on all Business Essential items.

Can I request a specific design to use on my note card?

Yes, if you have a specific image or logo you would like designed, click here to send us an email. Once we receive your request you will be contacted for additional details.

Are non-custom orders shown on your website in stock?

Yes, all non-custom orders are in stock and ship within 1-2 days of receiving your order.

Can I choose a different color envelope instead of the color that is shown with the card?

Yes, while we include the color envelope that best goes with your design, you can request a different color envelope from our choices shown on the website at http://shellyrager.com/envelopes/ Make a note of this request when choosing your order details.

What is your return policy?

Please visit http://shellyrager.com/policies/ to learn about our policies

If you have a question not shown here, please send us an email.